Mohit Shukla.
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Manager, Commercial Analytics & AI (Life Sciences) · WNS, part of Capgemini · New York

I build intelligent systems, forward-deployed, next to the people who use them.

AI, analytics, and operating models: 12+ programs embedded across six client organizations, shipping systems 2,000+ field users rely on. Proven in pharma, built to travel.

12+ programs led (source: resume · 2022–2026)2,000+ field users served (source: resume · 2026)~90% report drafting automated (source: resume · 2026)$200M+ tracked revenue supported (source: resume · 2026)

Open to senior roles across AI, analytics, and product, including forward-deployed (FDE) work.

Get in touchResume (PDF)
Engagements & programs
  • AstraZeneca
  • Johnson & Johnson
  • ALK
  • Eli Lilly
  • Regeneron
  • Pfizer
  • Sanofi
  • Eisai
  • BMS

The exhibits

Exhibit 01 · Enterprise analytics · AstraZeneca

Making field learning measurable

A two-year partnership turning fragmented learning signals into decision-ready analytics for a top-10 pharma's US field organization, with seven production dashboards, four-of-four on-time releases, and a client now championing a unified intelligence hub.

4 of 4releases shipped on time in 2025, each signed off in writing2 yrspartnership, formally recognized twiceAnalytics strategyExecutive partnershipLife sciences
Exhibit 02 · Agentic AI · Commercial analytics

An agent that writes the first draft

An end-to-end agentic workflow, Copilot Studio orchestrated with Power Automate, that turns conversational requests into structured commercial reports with governed KPI tables. It removed roughly 90% of manual document drafting.

~90%of manual document drafting removed$180K/yrof analyst time redirected to judgment workAgentic AIAutomationProduct thinking
Exhibit 03 · Voice AI · Field operations

Sixty seconds from call to CRM

Production voice agents that let pharma field reps log HCP interactions, next steps, and competitive intelligence by voice in about a minute, with compliance checks built into the pipeline.

~60sto log a complete HCP interaction~70%reduction in post-call adminVoice AIField effectivenessAutomation
Exhibit 04 · Operating model · Multi-client portfolio

From 140 reports to an operating model

Re-architecting a sprawl of 140+ fragmented reports into a standardized KPI taxonomy and a 70/30 core-configurable delivery framework. The operating model now carries 2,000+ users and $200M+ in tracked brand revenue.

40%reduction in reporting build time3×executive engagement with delivered analyticsAnalytics strategyOperating modelLeadership

The full case file →

In their words

Mohit and [his program lead] have demonstrated exceptional ownership, rigor, and strategic thinking … Thank you for your professionalism, partnership, and flawless execution — we love working with you!
Senior Director, Learning SolutionsSyneos Healthformal partnership recognition · may 2026
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More recognition, awards, and the story behind the work →

On the record

Recognized in writing, with dates.

  • Strategic partnership recognitionFormal recognition for two years of on-time delivery on the AstraZeneca analytics program, with program leadership reporting that the client views the work as “groundbreaking.”May 2026
  • Unsolicited client commendationAn AstraZeneca program leader wrote, unprompted, to agency leadership calling the team's work “second to none.”April 2025
  • League of Champions: three company-wide awardsWNS recognition for organizational transformation, living the values, and delivery excellence.2023
Get in touchThe full record →